Privacy Policy

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Privacy Policy

Welcome to COOLPAY INDIA DIGITAL SERVICES PRIVATE LIMITED (“Coolpay”, “Company”, “we”, “our”, or “us”).

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following information:

* Full Name

* Mobile Number

* Email Address

* Business Name

* Company Details

* GST Number (if applicable)

* PAN Number (if voluntarily provided)

* Website URL

* Business Address

* IP Address

* Browser Information

* Device Information

* Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

* Provide our consulting services.

* Respond to enquiries.

* Schedule consultations.

* Improve our website and services.

* Verify business information where required.

* Communicate service updates.

* Comply with legal obligations.

* Prevent fraud and misuse.

3. Cookies

Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and enhance website performance.

4. Information Sharing

We do not sell or rent your personal information.

Information may be shared only:

* With trusted service providers supporting our operations.

* When required by applicable law.

* To protect our legal rights.

* With your consent.

5. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain information only for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce our agreements.

7. Third-Party Services

Our website may integrate with third-party services including payment gateways, analytics providers, communication platforms, or cloud infrastructure. Their respective privacy policies govern the processing of information by those providers.

8. Your Rights

You may request to:

* Access your personal information.

* Correct inaccurate information.

* Delete your information where legally permissible.

* Withdraw consent where applicable.

Requests may be sent to the contact details below.

9. Children’s Privacy

Our services are intended for businesses and individuals who are legally capable of entering into contracts. We do not knowingly collect information from children.

10. Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be available on our website.

11. Contact

COOLPAY INDIA DIGITAL SERVICES PRIVATE LIMITED

Email: admin@coolpayindia.com

Support: support@coolpayindia.com

Phone: +91 83192 33470